Terms and Conditions
By completing our free case assessment form, you consent to ICA passing on your details onto a third-party lawyer who may contact you in respect of your potential compensation claim.
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The lawyers we work with operate on a no win, no fee basis and will participate in an obligation-free consultation with you to confirm your eligibility for a claim.
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ICA will match you with a lawyer which suits the type of compensation, and your location. Whether you have a claim depends on a number of factors, including the way you were injured, and the nature and severity of the injury.​
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ICA is not a professional or financial product, and the information provided by us is not legal advice. ICA is not responsible for and has no liability to you in respect of your claim or the interactions between you and our third-party lawyers.
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ICA will not use or disclose your information for any other purpose than to connect you with a lawyer.​​
Privacy Policy
This Privacy Policy outlines how Injury Claims Assist ("ICA", "We", or "Us") handles personal information collected through our website at https://www.injuryclaimsassist.com.au.
ICA is dedicated to safeguarding the privacy of personal information gathered from our clients, partners, customers, and users of our services and Site (each a "User" or "You"). This Privacy Policy explains our information practices and your choices regarding the handling of your personal information as defined by applicable privacy laws. This policy applies to the Site and all products and services offered by ICA.
We may update this Privacy Policy periodically. Please review the Site regularly for any changes. All updates will take effect immediately upon posting. Continued use of the Site or acceptance of our communications after changes are made constitutes acceptance of those changes.
The personal information we collect depends on how you interact with the Site. This may include:
- Name and contact details (email, phone number, address)
- Age and employment information
- Details about your injury, illness, or insurance requirements
- IP address and access times to our Site
- Communications from you such as survey responses, feedback, or complaints
We collect personal information through various methods, including when you visit our Site, complete forms, register for an account, place an order, or subscribe to our services. While you may visit our Site anonymously, certain activities may require you to provide personal information. You can choose not to provide information, though this may limit your ability to use certain features or services.
Our Site may use cookies to enhance user experience. Cookies do not provide us with your personal information but help us understand Site usage and improve our offerings.
We may use web beacons, also known as web bugs or pixel tags, to gather information about your interactions with our Site and communications, such as whether an email has been opened.
We use personal information for purposes including:
- Providing and improving our services
- Personalizing user experiences
- Connecting you with relevant services based on your interactions
We may share personal information with service providers who assist us in operating the Site. You consent to receiving direct marketing material from us or our partners, with an option to opt out.
We may share your personal information:
- With third parties with your consent
- As required by law or legal processes
- To protect our rights or respond to disputes
- For fraud protection or credit checks
- During business transactions such as mergers or sales
We take reasonable steps to protect your personal information through data collection, storage, and processing practices. However, no internet transmission is completely secure. We cannot guarantee absolute security of your data, and you provide your information at your own risk.
The Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.
We do not knowingly collect information from individuals under eighteen (18) years of age. If we become aware that we have collected such information, we will delete it immediately.
You have the right to access, correct, or request deletion of your personal information. You may also restrict or object to processing under certain conditions. Contact us to update or delete your information.
If you have concerns about our privacy practices, contact us. We will address your complaint and, if necessary, refer unresolved issues to the Office of the Australian Information Commissioner.
This Privacy Policy is governed by the laws of New South Wales, Australia, and any disputes will be subject to the jurisdiction of its courts.
For questions or concerns regarding this Privacy Policy or your information, please contact us. We aim to respond to your queries within five business days.