About us

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Injury Claims Assist (ICA) is a free service which connects injured people with a personal injury lawyer.

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You simply complete our case assessment form and we match you with a lawyer based on the type of work and where you reside. 

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Is this service really free?

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Yes, it is completely free and there are no hidden costs whatsoever. 

 

The lawyers we work will hold a telephone conference with you and assess your case at absolutely no charge. If you decide to proceed with your case, the lawyers will act on your behalf on a 'no win, no fee' basis.​​

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What does 'no win, no fee' mean?

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Quite simply, if you do not win, you do not pay the lawyers fees. We only work with lawyers that charge their fees if and when you win your compensation case. If your case doesn't resolve in your favour, you do not pay anything. Simple. 

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What areas of Australia do you service?

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Australia wide.

 

We can help you with your claim no matter where you are in Australia. ​

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How long will my claim take?

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We do our best to put you in touch with a lawyer within 24 hours of submitting your form. 

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The lawyer will explain and advise how long your case will take, depending the nature and type of compensation claim you are pursuing.​​​​

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Who can use your service?

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Anyone seeking assistance with a compensation claim can use this service. Simply fill out the case assessment form to start the process. 

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Are the lawyers you work with qualified?

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Yes, all the lawyers are licensed and are extensively experienced in personal injury cases. We will only connect you with lawyers who have relevant experiences in cases similar to yours. 

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Why do I need a lawyer?

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While you can represent yourself, a lawyer's experience and expertise can be invaluable in navigating complex legal situations and will also maximise your compensation. 

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Will I have to go to Court for my claim?

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Not all cases go to Court. The majority of personal injury cases are settled well before a Hearing takes place.

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Is my information confidential?

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Yes, your information will only be shared with the lawyer you are connected to. Refer to our Privacy Policy for further information. 

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Can I switch lawyers?

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If for any reason you are not satisfied with the lawyer we connect you to, you can request a different one, no questions asked. 

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What should I do if I have more questions?

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Feel free to contact our support team by sending an email for additional assistance and clarification. We endeavour to respond to your query within 24 hours.